Oladoctor

This guide covers the key steps for getting started with Oladoctor – from registration and profile setup to scheduling, payments, and consultations. For more detailed questions, see our full Help…

Q&A guide for doctors

Learn how to set up a price for your long-term patients.

How to add your price for follow-up visits

For doctors

This guide explains how to register your account, connect Stripe for payments, complete your public profile, and make your services available to patients.

How to create and publish your doctor's profile

Getting started

This article explains how to set your working hours, choose the correct time zone, adjust consultation duration, and manage buffer times and breaks – so patients can book you at…

How to set your schedule and availability

This article explains doctors how to reschedule or cancel a consultation – whether initiated by the doctor or the patient.

How rescheduling and cancellations work

Setting your availability, understanding buffer times, and managing rescheduling

Schedule and availability

This article explains the full process of conducting a consultation on Oladoctor – from checking your setup to submitting the consultation form and finishing the session.

How to start and complete a consultation

Learn how to submit a clinical summary when a local doctor is required to issue documents. This article explains the cross-border medical consilium process.

Consulting patients abroad: medical consilium process

Oladoctor sends automatic notifications to help you stay informed and prepared for each consultation.

How notifications work

This article explains how to resolve the most common technical issues during your consultations.

Solving technical issues in Google Meet

To ensure safe, professional, and legally compliant consultations, all doctors working via Oladoctor must follow these rules.

Consultation rules and conduct

Starting, managing, and completing consultations

Consultations

This article explains how to receive payments for your consultations, how commissions work, and how to connect your Stripe account.

Payments, commissions, and Stripe setup

Payments and commissions

How to change the Oladoctor interface language. Affects dashboard and system messages.

How to change interface language

For doctors: how to confirm or change your time zone to ensure correct scheduling and reminders on Oladoctor.

How to set your time zone (for doctors)

This article explains which parts of your profile you can edit yourself and which require support. Keeping your information up to date ensures patients see accurate details when booking.

What doctors can and can’t change in their profile

Account management

Create a custom design with text, images, and links

Home

Patient login

Doctor login

Find answers and get help from Intercom Support and Community Experts

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