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What doctors can and can’t change in their profile

This article explains which parts of your profile you can edit yourself and which require support. Keeping your information up to date ensures patients see accurate details when booking.

Updated over a week ago

You can update yourself:

In My Profile:

  • Profile photo

  • Consultation languages

  • Consultation types and fees

  • Schedule and time zone (see separate articles)

In Settings:

  • Interface language

  • Email

Changes via support only:

Email us at [email protected] if you need to update:

  • Full name

  • Medical title or specialisation

  • Country of practice

  • Licence or medical documents

  • Bio and focus areas

We’ll verify your request and confirm when changes are applied.

Why this matters

Your public profile helps patients understand who you are and what you offer. Accurate info = more trust and better visibility in search.

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