Oladoctor

Learn when and how to cancel or reschedule your consultation through your Oladoctor account.

How to cancel or reschedule a consultation

Learn which languages are supported on Oladoctor, how to filter doctors by language, and what “Consultation languages” means when booking.

What languages do doctors speak?

Learn when and how to set or change your time zone to make sure your consultations, reminders, and appointment times are correct.

How to select or change your time zone

Learn how to upload medical documents during booking to help your doctor prepare for the consultation.

How to upload documents before your consultation

Learn how to describe the reason for your consultation so your doctor can prepare and understand your request in advance.

How to describe the reason for your appointment

Learn if you can get a prescription for a specific medication and how the doctor decides whether to issue one.

How doctors decide whether to issue a prescription

Learn why an ID document is required to request services, what types are accepted, and where to enter or update it in your account.

Identity document: why it’s required and how to add it

Learn how referrals are issued, what examples are common, and when to book an Express Consultation for a personalized check-up plan.

How referrals for lab tests and imaging work

How prescriptions from doctors work in Spain, including rules, 10-day validity, pharmacy issues, and how to check medicine status.

How prescriptions from doctors work in Spain

Discover which meds — hormones, psychotropics, cancer therapies, GLP-1 & more — need a specialist consult, not express prescriptions.

Drug classes requiring specialist consultation on Oladoctor

All about booking, managing, and attending consultations.

Booking and appointments

Create a custom design with text, images, and links

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