Why setting the correct time zone matters
Your time zone ensures that:
Available consultation times are shown in your local time
Appointment reminders arrive at the right moment
You don’t miss your consultation or join at the wrong time
Using the wrong time zone may cause issues such as:
Joining your consultation too early or too late
Missing confirmation or reminder emails
Not receiving a link at the expected time
Always check your time zone, especially if you’re:
Traveling across time zones
Living abroad
Using a VPN or remote IP address (this may affect time zone detection)
Where to see and edit your time zone
When you log in
You can always view your current time zone on the Dashboard of your Oladoctor account — it appears next to your Patient Code.
If the time zone looks incorrect:
Click the gear icon next to it
You’ll be redirected to the My Profile page
Choose the correct time zone from the dropdown list and save changes
Your time zone is detected automatically when you log in. However, VPNs and IP masking may interfere with this detection — make sure they’re turned off if the wrong time zone appears.