Reviews help other patients make informed decisions and understand what to expect from a consultation. On Oladoctor, only patients who have completed a consultation can leave a review.
Who can leave a review
Patients who completed an online or express consultation booked through Oladoctor.
Automatic reviews: If a patient has not written a review within 4 days of the completed consultation, our system will publish a system‑generated review "Consultation completed (automatic review)" confirming that the consultation took place with a verified patient.
After your consultation, you’ll be invited to leave a review through your account and email.
Moderation and publication
All reviews are moderated. We check that they do not contain:
Personal or sensitive data
Offensive or inappropriate language
Comments about diagnosis or clinical decisions
Oladoctor publishes both positive and negative reviews — as long as they meet our community standards.
Can I trust the reviews?
Yes. All reviews come from real patients. Doctors cannot edit, remove, or hide reviews. This ensures transparency and builds trust when choosing a specialist.