What medical certificate can I get on Oladoctor right now?
Oladoctor currently issues one specific document: the IMT medical certificate for exchanging a foreign driving licence in Portugal. No other certificates are available through the self-service flow at this time.
Who can request the IMT certificate?
Anyone who:
Needs to exchange or renew a driving licence at IMT in Portugal (Portuguese or foreign).
Is 18 years or older.
Has a valid ID or passport (details required in the form).
Does not require an in-person exam according to IMT rules (most routine exchanges).
Note: If you have a complex medical history (e.g. uncontrolled epilepsy), book a video consultation first.
How much does the certificate cost and how do I pay?
Price: €39 (flat fee, paid once).
Payment method: Pay securely online using your bank card. Payments are processed via Stripe (international payment system). The full amount is charged at checkout — no hidden fees.
Do I need a video consultation?
No, a video call is not required.
You fill out a short online form; the doctor reviews it asynchronously. Prefer to talk first? Book a video call with Dr Alina Tsurkan and she can guide you. Dr Tsurkan speaks English, Portuguese, Ukrainian, and Russian.
How do I request the certificate step by step?
Create or log into your Oladoctor account.
In the left-hand menu click Medical Certificates → Medical certificate for IMT.
Complete the medical form (personal data, health questions, ID number).
Pay €39 with your bank card.
Wait for doctor review. If clarification is needed, the doctor will message you in your account chat.
What happens after you submit your request?
Doctor review time: within 24 hours.
If approved:
PDF certificate is emailed to you.
The same file appears in My Account → My Orders → Download.
If the doctor cannot issue the certificate:
You get a full refund automatically.
Refund reaches your card in 5–10 business days (bank-dependent).
How do I know my certificate is ready?
You’ll receive an email from Oladoctor with the certificate attached as a PDF.
You can also download the same document anytime from your Oladoctor account:
My Account → My Orders → Download
If you don’t see the email, check your spam or promotions folder.
Can I get the IMT medical certificate through a video consultation?
Yes. If you prefer to speak with a doctor before getting the certificate, you can book a video consultation instead of filling out the online request form.
When should I choose a video consultation?
If you want to discuss your health directly with the doctor
If you’re unsure whether you qualify for the certificate
If you have a complex medical history or questions before proceeding
If you simply prefer live communication
Who should I book?
You can book a video consultation with Dr Alina Tsurkan. She is available for online appointments and can issue the IMT medical certificate during the call — if everything is medically appropriate.
Will I need to submit the form separately?
No. If you choose the video consultation route, you do not need to submit the certificate request form or pay for it separately. The doctor will issue the certificate directly if possible.